Customer Recruitment & Retention
What is your current account volume, revenue and margin mix?
How successful is your current recruitment and account retention/account growth programme?
How is your product and service line designed to recruit and grow an account?
Do you know where your most valued customers and sectors are and how are you allocating resource accordingly?
What is the current and future shape of your business?
We help businesses understand these and many other questions that will lead to a robust and resourced high performing recruitment and retention plan.
Richard GameCEO of Cressive
Customer Value Analysis
Retention & Growth Strategy
Customer Experience Design
Customer Satisfaction Surveys
The VCN Difference
All our team have worked in business across multiple sectors
We are not life time consultants which means we understand the day to day pressures and challenges you face
We also recognise how powerful external support can be when organised and aligned effectively
All our team are experienced professionals in their discipline and bring the knowledge and operational savvy you only get from people who have cut their teeth in real business scenarios